Facts about the Steps Involved In Order Fulfillment
An ecommerce business is always operational where there are clients placing new orders. There is a fundamental sequence of events for the ecommerce business to receive an order and eventually deliver the ordered items to the client and these process is known as order fulfillment. Basically, order fulfillment has some fundamental steps. This article makes it possible for you to acknowledge these fundamental steps involved in order fulfillment.
The first step that these ecommerce are subjected to is to receive inventory. When it comes to handling or rather receiving inventory, ecommerce businesses are always obligated to choosing between getting their own in-house inventory or outsourcing it. Where the company or the business settles for the in-house option, they will always manage the whole inventory system. However, where they have outsourced the service, their supplier is always responsible of taking stock, labeling and managing all inventory systems.
The other step involved in the process is the storage inventory. This process entails having a warehouse that will always store your goods and products. This process will place more responsibilities to the business as they are overly responsible of accounting on all the items that get to the warehouse and the items that get out of the warehouse.
Once a customer places an order, the business should always consider processing it. This is where the business will get to the warehouse and get the ordered items. It is after receiving the items from the warehouse that they are paraded at the packaging point. It deems fit that these items be inspected before they can be boxed as a way of determining whether they are faulty by any means. The process proceeds to packaging them and having them paraded at the shipping station.
The packaged orders should be shipped or sent to the customer. Many businesses will always contract a third-party company to handle all the transportation or rather shipping needs. Before a shipment can be categorized, there are factors to be considered. The weight, the size and the nature determines the suitable way for shipping the order.
The last step is the handling of return goods. After the client has received the item or their order, they might feel the urge to return the order. Basically, some return the goods because they feel like while others return them for concrete reasons. It is wise to have strict rules or rather return policies to be followed. These policies will be used to determine whether a product shall be replaced or money shall be refunded.
It is through the above details that you understand more about the steps. These steps are always in a sequence. For instance, there is no way that one can return products without ordering or receiving them first.